Client stories
Success story 1
Headquartered in Belgium, This customer has earned the distinction of providing the finest integrated & sustainable fluid handling systems across the globe.
Success story 2
A leading brand into end-to-end solutions for woven fabric machinery optimizes its sales and service processes with the help of Salesforce.
Success story 3
One of the top 20 tyre manufacturers in the world streamlines its fleet on street using Salesforce platform and custom made DMS.
Headquartered in Belgium, This customer has earned the distinction of providing the finest integrated & sustainable fluid handling systems across the globe. There best practices include deploying environment-friendly technology, using non-toxic raw material, and reducing the carbon footprint in a conscious and conscientious way.
Pipes manufacturing of the group in India has been the benchmark of quality in the Indian water management industry since 1998. They adhere to the highest international standards set for manufacturing products for potable water supply through smart solutions and intelligent technologies that ensure sustainability and convenience.
Challenges
- No real time visibility on order placed by dealer.
- No Tracking of dealer activities
- Redemption of benefit points for dealers is not centralised
- No proper channel between distributor and dealer existed.
Solution
- One stop solution for dealer, where he can get enrolled, place the order, get the club benefits, connect with plumber.
- Dealer 360-degree view encompassing past orders, stocks and activities
- Automated reports generation for dealer target vs achievement, sales data, order data.
- Extensive notification system which allows for the management to define and target audience for certain notifications to be sent out.
Benefits
- Extensive notification system which allows for the management to define and target audience for certain notifications to be sent out.
A leading brand into end-to-end solutions for woven fabric machinery optimizes its sales and service processes with the help of Salesforce.
Challenges
- No tracking of leads from various sources
- No complaint management system in place
- Manual work dependent on excel sheets
Solution
- Optimised and automated delivery scheduling system
- Integrated sales management cycle from enquiry to delivery phase
- Ticket management system with defined escalation matrices and SLAs
Benefits
- Better visibility of data, increased efficiency, reduced TATs, better tracking.
One of the top 20 tyre manufacturers in the world streamlines its fleet on street using Salesforce platform and custom made DMS
Challenges
- No real time visibility of the sales team activities
- Improper lead management resulting in loss of prospective customers
- No tracking of dealer activities
Solution
- Automated beat plans and geotagging to validate the visits
- Automated visits and sales reports
- Dealer 360 degree view encompassing past orders, stocks and activities
- Custom DMS integrated with Salesforce
Benefits
- Increased sales, efficient field force management, real time reporting and higher dealer satisfactions.